Notification to the Health and Social Care Inspectorate
The Healthcare Inspectorate receives reports from a patient or a relative of the patient. It also receives so-called Lex Maria notifications from the healthcare sector.
The main purpose of the reporting system is to draw attention to risks and adverse events in healthcare and ensure that they are investigated and prevented.
Here's how it works:
- The inspectorate investigates the case. The person who has been reported is given access to the content of the report and an opportunity to comment.
- In the case of Lex Maria reports, the care provider is also obliged to investigate the incident, which means that the staff concerned can be heard during both the care provider's and the Inspectorate's investigation.
- After the investigation, the Inspectorate makes a decision on the case, which may mean that the person who has been reported may be criticized for their actions.
- The Inspectorate's decision cannot be appealed.
Notification to HSAN
In cases involving probation, suspension of prescribing rights and revocation of license, the Inspectorate can make a report to the National Board of Health and Welfare, HSAN.
Probationary periods can only be applied to licensed professionals. The proceedings at HSAN are in writing, although oral hearings may be held in cases, usually at the request of the person who has been notified.
Decisions made by HSAN can be appealed.
Who is allowed to do what in health care and dental care?
The National Board of Health and Welfare provides information on who is allowed to do what in health and dental care. It describes some of the tasks that often raise questions about the division of responsibilities.
The National Board of Health and Welfare's website
External link, opens in new window. also provides information on licensed professions, special appointments and other matters concerning healthcare professionals, as well as information on how healthcare is governed and where responsibility for various tasks lies.
Get help from Naturvetarna
If you have been the subject of a complaint, you should contact Naturvetarna's member advisory service as soon as possible for professional advice and help in formulating statements, among other things.
Keep this in mind:
- We need to see copies of relevant documents, such as the notification, draft opinion and in some cases medical records.
- Pay attention to the deadline for the opinion. If the deadline is close, you should contact the Inspectorate or HSAN and request an extension of the deadline.
When the case is received by Naturvetarna, we make an initial review and decide whether we can provide support. Once we have decided to provide support, the case is forwarded to the Swedish Medical Association, which takes over the processing.
In order to provide members with expert assistance in these cases, we have a cooperation agreement with the Medical Association. However, you should always contact the Naturvetarnas member hotline and ask for support.